Solutions · By situation

Most operators arrive with a constraint, not a model

A date you have to launch by, a platform that has become the bottleneck, a commission line that keeps growing. Five situations cover almost every conversation we start. Each one has a different sequence, a different timeline, and a different thing that actually delays it.

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01 · By situation

Launch in 2–4 weeks

A standard configuration on your brand, live in one city, with the parts you will need later switched off rather than missing.

Where you are

You have the demand and the restaurants but no software, and usually a date that is not moving — a season, a lease, an investor milestone. The fastest path is a standard configuration with no custom work in the first release.

Signs this is you
A launch date already committed to partners or investors
Restaurants signed but no way to take orders directly
No existing platform to migrate away from
How we sequence it
Days 1–3Scope session: model, vertical, city, dispatch and pricing rules written as a configuration spec
Week 1Brand applied across apps and consoles; Apple and Google accounts opened and submission prepared
Weeks 1–3Zones, fares, payment gateway, and messaging configured on the standard preset
Weeks 2–4Store review, staff and rider training, soft launch in one zone, then full trading
What it looks like
Typical timeline2–4 weeks
Apps at launchCustomer, driver, admin
Custom workNone in first release
Your effortBrand assets, catalogue, gateway accounts
Engine configStandard preset
What actually delays it
Not the software. App store review and payment gateway approval both sit outside our control and both need documents from you, so we start them in week one rather than at the end.
Fits best with: Single restaurant, or single brand with a handful of locations
02 · By situation

How the five compare on time

Same four-step deployment in every case. What stretches is the step where data, accounts, or approvals sit outside our control.

Launch in 2–4 weeks
2–4w
Replace a legacy build
4–8w
Get off aggregators
3–5w
Add a vertical
2–3w
Enter a new country
3–6w
Ranges are from signed scope to trading, for a standard configuration in one country.

Situation Questions

Deadlines, parallel running, and what happens when more than one situation applies at once.

Not sure which fits? Describe your operation

What if two situations apply at once? +

Common — replacing a legacy build while also entering a new country, or adding a vertical during an aggregator exit. The sequences merge rather than run back to back: the migration work and the localisation work happen in the same configuration window, and the timeline lands near the longer of the two rather than their sum.

Can you hit a fixed launch date? +

Usually, provided the date is at least the standard window away and the items outside our control start immediately. App store review and payment gateway approval are the two that can move a date, and both depend on documents from you rather than work from us.

Does parallel running cost extra? +

It is part of a migration deployment rather than an add-on. Both systems trade at once until each city or vendor group is verified on the new configuration — you keep paying your existing vendor for that period, which is the real cost and the reason cutover is phased rather than slow.

Can we launch in one city and expand later? +

That is the default. One city, one vertical, one gateway at launch; additional cities and verticals are configuration added after trading starts without touching what is live. Each additional city is typically days rather than weeks.

What do you need from us to start? +

For scoping: your current rules — commission, delivery fees, zones, and who delivers. For build: brand assets, catalogue, and gateway account details. For launch: an operations team available for training and a date. Nothing else blocks the first three days.

Tell Us What's Forcing the Timeline

Restaurants, cities, order volume, who delivers, and what you run now. We'll map it to a sequence and a launch date before you spend anything.

By situation · Quick facts
Situations 5 sequences
Fastest 2 weeks
Longest 8 weeks
Deployment steps 4, same for all
Two situations at once is normal. The sequence merges; the deployment does not double.