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Questions Buyers Ask before Signing

BuyingWhat is DeliveryStack? +

A white-label platform for on-demand delivery and mobility, built by Aalpha. It covers food, grocery, courier and parcel, taxi, and bike taxi on one core, configured to your business model and brand.

BuyingIs it a ready-made product or custom development? +

Both. The core is ready-made, which keeps cost and timeline down. Anything your operation needs beyond the standard configuration is built as customisation and quoted separately.

BuyingCan I see the platform before buying? +

Yes. Book a demo and we will walk through the apps and admin console for your vertical in a demo environment.

PricingHow much does it cost? +

Pricing starts at US$1,000 for the base platform on one vertical. Customisation, integrations, extra markets, and support plans are quoted on top. Contact us for detailed pricing.

PricingAre there per-order or per-trip fees? +

Commercial terms depend on the scope and are set out in your proposal. Talk to our team for the model that fits your operation.

DeploymentHow long does deployment take? +

A single vertical in one city typically takes four to five weeks. Custom features and integrations extend that, and your proposal includes a plan for your scope.

DeploymentWhat do I need to provide? +

Your business model and launch city, pricing rules, brand assets, a payment gateway account, Apple and Google developer accounts, and people to test before launch.

DeploymentCan I launch in more than one city? +

Yes. Most operators launch one city first, then add cities from the admin console. New countries may need extra languages, currencies, and tax setup.

OwnershipWho owns the customer data? +

You do. Customer, partner, and order data belongs to you and can be exported.

OwnershipWhose name is on the apps? +

Yours. Apps are published under your developer accounts with your name, logo, and colours. DeliveryStack does not appear to your customers.

SupportWhat happens after launch? +

Our team provides close support in the weeks after go-live, then maintenance, updates, and fixes continue under the support plan you choose.

SupportCan I add features later? +

Yes. New verticals, markets, or custom features are scoped and quoted when you need them.

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